Proactive Intelligence Platform
Architect & technical lead — PayPal
Predictive AI system that shifts payment integrity from reactive failure-recovery to proactive friction-prevention. A multi-modal behavioral signal layer feeds an LSTM friction-prediction engine that scores abandonment risk in real time across add-card, checkout, and payment flows; a multi-armed bandit selector deploys the optimal recovery intervention before the transaction fails.
The architecture is the subject of a sole-inventor patent application distinguishing it from prior art held by Google, IBM, and Oracle.